AI that works as hardas your business does.

S&P helps firms automate their processes using agentic AI to save costs, improve work efficiency and prepare businesses for the future.

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How we work

A clear path from first call to measurable results.

  1. i
    AuditWe spend time analysing your business to find opportunities to automate processes and improve your efficiency.
  2. ii
    ImplementWe provide bespoke software or AI tools to fill the gaps we found in your audit, or suggest software which fits your business needs.
  3. iii
    ResultsWe work with you to make this implementation effective long term, helping you see the results early.
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The next shift isagentic AI.

AI is moving from answering questions to doing the work: agents that read the email, update the system and chase the next step without being asked. More than half of UK small businesses now use AI, up from a third a year ago. The firms that build it into how they operate now will set the pace for the next decade.

Where it works

Five jobs AI does for you.

The same tasks slow down businesses of every size and sector. These are the ones we automate most often.

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i.Invoices & bills

Read, checked against the order and entered into your accounts, without anyone typing them in.

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ii.Customer enquiries

Answered in minutes, day or night, with anything unusual passed to the right person.

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iii.Quotes & proposals

Drafted from your price lists and past jobs, ready for you to check and send.

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iv.Scheduling & follow-ups

Bookings made, reminders sent and loose ends chased automatically.

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v.Reports & data entry

Figures pulled from every system into one up-to-date view, instead of a spreadsheet rebuilt each week.

A real example

One company. Before and after AI.

When Klarna put an AI assistant on its customer service chats, it took on two-thirds of all conversations in its first month.

Time to resolve a customer query
11 minutes
Share of chats handled by AI
0%
Work handled by AI
None
Expected profit improvement in 2024
–

Source: Klarna, February 2024. Klarna is a large company; results for smaller businesses will vary.

How we build

Keep what works. Build what’s missing.

There’s no need to rip out the systems that already run your business. We connect smart tools to what you use today, and build new ones only where there’s a gap, so your team keeps working while things get faster.

Connect your email & calendar
Link your accounts & finance
Sync your CRM & sales tools
Join up your spreadsheets & files
Automated workflows
Custom AI assistants
Live dashboards & reports
Bespoke software, where needed
Who you work with

Two partners. No hand-offs.

You deal directly with the people who founded S&P, from the first conversation to the final handover. No account managers, no juniors learning on your project.

BS
Ben SchwingePartner
CP
Cameron PearsonPartner
Questions

What people ask us first.

Anything else, ask us on the free call.

AI that doesn’t just answer questions but carries out tasks: reading an email, updating a record, sending the follow-up. It works within rules you set and hands anything unusual to a person.

That isn’t our aim. We take away the repetitive work so your people can spend their time on customers and the jobs only they can do. Most UK small businesses using AI report no change in headcount.

Your data stays in your systems and under your control. We use business-grade tools that don’t train on your information, and we agree exactly what the AI can and can’t access before we start.

No. We handle the build and train your team in plain English. If you can use email, you can use what we deliver.

We plan for it. Important steps keep a human check, every action is logged, and we test on your real work before anything goes live.

Usually within weeks of the audit. We agree how success will be measured before we start, so you see the difference in your own numbers.

Next step

Let’s find your first win.

Start with a free 30-minute conversation. We’ll learn how your business runs, show you where AI could save time and money, and tell you honestly where it won’t.

  1. iA short callThirty minutes by phone or video to understand how your business runs and where the pressure points are.
  2. iiA free reviewWe map your processes and pinpoint where hours, money and errors are going, ranked by value.
  3. iiiA clear planA written plan of what to automate first, what it involves and how we’ll measure the result.
Book a free consultation or write to [email protected]

No cost. No obligation. Plain English throughout.

Ben Schwinge or Cameron Pearson, the partners who will do the work.

© 2026 S&P · Ben Schwinge & Cameron Pearson, Partners